To order any of the following books, follow the link through to Amazon.com
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Prices correct at time of posting, but may fluctuate.
The Basics of Process Mapping
Robert Damelio / Paperback / Published 1996 / Amazon Price: $7.95
Process Mapping : How to Reengineer Your Business Processes
V. Daniel Hunt / Hardcover / Published 1996 / Amazon Price: $24.47
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Copyright 1998 by John Stark