August 30, 1999
2PDM

www.johnstark.com


Volume 2
Number 1




Page 1
- Welcome
Page 2
- Update
Page 3
- News
Page 4
- Brief lines

* Welcome *
Welcome to this issue of 2PDM, an e-zine distributed every two weeks on a free subscription basis.

* Principles of good product development *
In view of the multitude of acronyms and the endless hype about new systems and practices, it's sometimes difficult for Product Development and Engineering VP's to get a clear view of the overall importance of Product Data Management and the way it fits with the other elements of Product Development Management. To help clarify the picture we'll look in coming issues at the following fourteen principles that provide a sound basis for good Engineering and Product Development:
  • quality is a must - TQM approach
  • a bias for cycle time reduction
  • coherent vision, strategy, plan and metrics
  • a product-family oriented Business Unit
  • listening to the Voice of the Customer
  • a clearly defined and well-organized development process
  • cross-functional product development teams
  • supplier involvement early in the development process
  • a development methodology
  • highly skilled, well-trained people
  • CAD systems
  • digital product models controlled by EDM and PDM systems
  • simulation and rapid prototyping
  • best practice techniques
This week we'll start with Total Quality Management (TQM), an approach to the art of management that has become steadily more popular in the West since the early 1980's. In a couple of sentences, Total Quality can be summarized as a description of the culture, attitude and organization of a company that aims to provide, and continue to provide, its customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company's operations, with things being done right first time, and defects and waste eradicated from operations. The key points of TQM include:
  • customer-driven quality
  • TQM leadership from top management
  • continuous improvement
  • fast response to customer requirements
  • actions based on data and analysis
  • participation by all employees
  • a TQM culture
Many people feel that TQM is just another empty management slogan, but as the following three paragraphs show, its message is directly applicable to the Product Development environment.

Continuous improvement of all operations and activities is at the heart of TQM. Because customer satisfaction can only be achieved by providing a high-quality product, continuous improvement of the quality of the product is seen as the only way to maintain a high level of customer satisfaction. As well as recognizing the link between product quality and customer satisfaction, TQM also recognizes that product quality is the result of process quality. As a result, there is a focus on continuous improvement of the company's processes. This will lead to an improvement in process quality. In turn this will lead to an improvement in product quality, and to an increase in customer satisfaction.

Fast response is required in the form of ever shorter product and service introduction cycles and more rapid response to customer needs. This means that all activities should include measurement and monitoring of cycle time and responsiveness as a basis for identifying opportunities for improvement. Among the main benefits of customer-driven and process-oriented product development are the resulting simplicity and efficiency that greatly reduce the time involved in developing products. Simplicity is gained through the concurrent efforts of design teams, and efficiencies are realized from the elimination of non-value-added effort such as re-design. The result is a dramatic reduction in the elapsed time from product concept until first shipment.

At the heart of TQM is the statistical analysis of engineering and manufacturing information. Facts, data and analysis support the planning, review and tracking of product development performance. TQM is based on the use of objective data, and provides a rational rather than an emotional basis for decision making. This approach recognizes that most problems are system-related, and are not caused by particular people. It ensures that data is collected and placed in the hands of the people who are in the best position to analyze it, and then take the appropriate action to reduce costs and prevent non-conformance. If the right information is not available, then the analysis, whether it be of shop floor data, or engineering test results, can not take place, errors can not be identified, and consequently errors can not be corrected.

Without a TQM approach, Engineering and product development are usually carried out in a conflictual atmosphere with individual departments reacting to problems. Changes, scrap, delays, work-arounds, waste, and rework are seen as normal behavior. Management focuses on supervising individuals. Fire-fighting is necessary and rewarded.

In a TQM environment, Engineering and product development are customer-driven. They are focused on quality and on preventing problems rather than reacting to them. Teams are process-oriented and interact with their internal customers to deliver the required results. Management's focus is on controlling the overall process and rewarding teamwork.


Page 2

 Imagenation - from Spicer Corporation.


*'World of EDM/PDM' Web site pages updates/additions*
Entries in the tables of Providers of conferences and seminars addressing EDM/PDM and Conferences and seminars in the EDM/PDM World recently added or modified include those for International EDM/PDM Symposium' 99, SGDT and Workflow, and the 2nd Congress on Concurrent Multidisciplinary Engineering.

Entries in the table of Vendors in the EDM/PDM World recently added or modified include that for TDOC Projects.

Entries in the table of Service Providers in the EDM/PDM World recently added or modified include that for InfoEdge, Inc.

The first entry in the table of User Stories in the EDM/PDM World is for Railtrack PLC.

* Recently published books *
To order any of the following books, follow the link through to Amazon.com
There's no obligation to purchase. Prices may fluctuate.

Automated Software Testing: Introduction, Management, and Performance
Elfriede Dustin, Jeff Rashka, John Paul / Published 1999 / Amazon Price: $44.95

High Noon: The Inside Story of Scott McNealy and the Rise of Sun Microsystems
Karen Southwick / Published 1999 / Amazon Price: $17.47

Competing by Design : Creating Value and Market Advantage in New Product Development
Craig Erhorn, John Stark / Published 1995 / Amazon Price: $31.50

The Cathedral Within : Transforming Your Life by Giving Something Back
Bill Shore / Published 1999 / Amazon Price: $15.37

XML and Java: Developing Web Applications
Hiroshi Maruyama, Kent Tamura, Naohiko Uramoto / Published 1999 / Amazon Price: $39.95

Active Server Pages 2.0 : Unleashed
Stephen Walther / Published 1999 / Amazon Price: $39.99

Mastering Access 2000 Development
Alison Balter / Published 1999 / Amazon Price: $39.99

MySQL and mSQL
Randy Jay Yarger, George Reese, Tim King / Published 1999 / Amazon Price: $20.97

Cascading Style Sheets: Designing for the Web
Hakon Wium Lie, Bert Bos / Published 1999 / Amazon Price: $23.97

Implementing World Class Manufacturing - Shop Floor Manual
Larry Rubrich, Madelyn Watson / Published 1998 / Amazon Price: $84.00

For a wider range of books, visit the Engineering Bookstore and Product Development Library

* PDM Professional's Consumer Electronics *
To order any of the following consumer electronics, follow the link through to Amazon.com
There's no obligation to purchase. Prices may fluctuate.
Amazon Price: $399.99 3Com Palm V Connected Organizer
Amazon Price: $329.99 3Com Palm IIIx Connected Organizer
Amazon Price: $399.99 Garmin GPS III Plus Personal Navigator
Amazon Price: $129.99 Logitech TrackMan Live Remote Pointing Device

In Association with Amazon.com

* Software *
To view software in the following categories follow the link through to beyond.com
There's no obligation to purchase.

Utilities
Graphics
Communications
Internet
Business
Programming
Reference
Operating Systems


* Need to go to an EDM/PDM event? * To find out which events are coming up, visit our list of Conferences and Seminars in the EDM/PDM world.

Page 3
News

 Autovue - from Cimmetry Systems, Inc.

* Corporate *
Agile Software Corporation announced that on August 20, 1999 it completed the initial public offering of its common stock on the Nasdaq National Market under the trading symbol AGIL. The initial public offering price for the 3,450,000 shares offered by the company, including the over-allotment option exercised by the underwriters, was $21.00 per share.

Agile Software Corporation announced that for the first quarter of fiscal 2000 ended July 31, 1999 total revenues increased to $5.9 million compared to revenues of $3.2 million for the same period in fiscal 1999.

Autodesk, Inc. reported net revenues for the second quarter ended July 31, 1999 of $202.9 million down from $226.8 million reported for the same quarter in the previous fiscal year. The company also announced it will trim 10 percent of its workforce and take cost cutting measures to streamline operations.

Altris Software, Inc. reported results of operations for its second fiscal quarter ended June 30, 1999. Total revenues for the quarter were $1.5 million compared to $3.5 million for the quarter ended June 30, 1998.

Hewlett-Packard Company reported a 37 percent increase in net earnings and 11 percent revenue growth for the 1999 fiscal year's third quarter, which ended July 31.

Excalibur Technologies Corporation reported financial results for its second fiscal quarter ended July 31, 1999. Total revenue for the second quarter was $9.1 million, an increase of 47% over total revenue of $6.2 million reported for the same quarter last fiscal year.

Interleaf, Inc. announced the successful completion of a private placement investment geared to fueling the rapid expansion of the Company's XML-based e-content business. The investment of the private placement totaled $7 million and the issuance of 940,000 shares of Common stock.

Inso Corporation released financial results for the quarter ended July 31, 1999. The Company reported net revenues of $19,367,000 for this year's second fiscal quarter, an increase of nearly 70% over the $11,494,000 reported in the first fiscal quarter ended April 30, 1999. The increase over the comparable fiscal quarter in 1998 was $5,659,000 or 41%.

Verity, Inc. announced that the company's underwriters in its recent public offering exercised their over-allotment option in part, purchasing 139,250 shares of the company's Common Stock at a public offering price of $45.00 per share.

Hummingbird Communications Ltd. announced its unaudited consolidated results for the third quarter ended June 30, 1999. The results of PC DOCS for the period from June 24 to June 30, 1999 are included in the consolidated financial results. Sales for the quarter ended June 30, 1999 were $42.5 million, an increase of 24% over the previous quarter ended March 31, 1999.

Hummingbird Communications Ltd. signed an agreement to sell CMS/Data Corporation, the time-based billing software subsidiary of recently-acquired PC DOCS Group, to Solution 6 Holdings Limited of Australia. Hummingbird Communications Ltd. signed an agreement to sell its Datenrevision subsidiary to gedas GmbH.

* People *
FileNET Corporation announced the appointment of Antoine Granatino as Senior Vice President, International Operations.

James Webb has joined ENOVIA as Manager, Complementary Solutions Provider Program. Jim formerly held positions with Invention Machine Corp., Computervision, and Structural Dynamics Research Corp. Walter Muir has also joined ENOVIA as a Senior Account Manager. Walt was most recently Director, Western Region for Sherpa Corporation, and previously held sales/marketing management positions with Teradata Corporation, Cincom Systems, and IBM Corporation.

The Board of Supervisory Directors of Oce N.V. announced that the Chairman of the Board of Executive Directors, Mr. J.C.M. Hovers, has decided to resign as of 1st September 1999. With effect from 1st September 1999 the Board of Supervisory Directors has appointed Mr. R.L. van Iperen as Chairman of the Board of Executive Directors.

SGI announced that Robert Bishop has been named chairman and chief executive officer effective immediately. He succeeds Richard Belluzzo, who has resigned to accept another position in a business that is not competitive with SGI.

Spatial Inc. announced that Hiroki Kato has joined the company as vice president, Pacific Rim.

Tecoplan AG announced that Dieter Hoefler has taken on the position of Director of Sales at Tecoplan AG, Munich.

* Implementation *
Auto-trol Technology announced the successful implementation of a production CENTRA 2000 PDM system for the US Army CECOM in Ft. Monmouth, NJ.

SDRC announced that the Oklahoma City Air Logistics Center at Tinker Air Force Base has successfully used Metaphase to develop a system to manage engineering data.

Unigraphics Solutions Inc. announced that General Motors has completed a worldwide upgrade of its corporate CAD/CAM and PDM software. The upgrade of 9,200 engineering workstations to Unigraphics Version 15 and iMAN Version 5 was completed in six weeks.

Parametric Technology Corp. announced a sponsorship agreement with Starchaser Industries, a UK-based company developing and building systems for low-cost, easily accessible commercial space travel. As part of the agreement, PTC's Pro/DESKTOP 2000i will be used extensively by Starchaser Industries in its rocket ship development projects.

Parametric Technology Corporation announced that it received a $1.2 million order for software and services from Outboard Marine Corporation, Waukegan, IL. With this order, the company will expand its use of Pro/ENGINEER software and standardize on Pro/INTRALINK for team data management.

Rand Worldwide announced that it has been awarded a 5 year worldwide training contract with Caterpillar Inc. Under the agreement, RAND Worldwide, in conjunction with the Caterpillar Training Institute, will provide Pro/ENGINEER CAD/CAM/CAE software training and RAND User Assessment Programs to Caterpillar employees, suppliers and dealers.

Unigraphics Solutions Inc. announced that Rieter Textile Systems has signed a global purchase agreement to implement 170 seats of UGS software. The agreement includes installation of both Unigraphics CAD/CAM/CAE and iMAN software over the next three years. Implementation is taking place at 10 Rieter subsidiaries and includes services, training and best-practice consulting.

Unigraphics Solutions Inc. announced that Ohio State University has selected Solid Edge CAD software for use within mechanical and industrial engineering curriculums. Unigraphics Solutions is providing OSU with 160 seats of Solid Edge software and services valued at more than $1.6 million.

* Developments *
Cyco Software announced that it is now shipping AutoManager WorkFlow 6.1, its document management software for engineering workgroups. This new version features extended integration with AutoCAD 2000, MS Office 2000 and document publishing and viewing on the Internet.

Xerox Engineering Systems announced it launched a scaleable version of its Intranet Docs software.

Hummingbird Communications Ltd. released Hummingbird Genio Suite 3.1 featuring new capabilities relevant for Internet Commerce and Customer Relationship Management.

Spatial Inc. unveiled the beta version of 3Dmodelserver.com, its Web-based software application for repairing and improving 3D models.

Inso Corporation's PDM Division announced changes in the licensing policy of its Balise developer kit. The company plans to offer free development licenses for all platforms, expanding the product's availability to XML/SGML programmers worldwide.

Mentor Graphics Corporation announced it has extended Calibre, its deep submicron physical verification and manufacturability tool, to include support for Red Hat Linux.

Oce-Technologies B.V. announced its new Embedded Power Controller II for the Oce 9700 and Oce 9800, and the extension of its Repro Desk software capabilities to the new Oce 9600.

SAP AG announced it has begun customer shipment of SAP R/3 on the Linux operating system.

* Relationships *
FileNET and PSSoftware announced that the FileNET Panagon Integrated Document Management system and PSSoftware's Recorded Information Management System (RIMS) version 7.1 have been certified as compliant with the U.S. Department of Defense Design Criteria Standard for Electronic Records Management Software Applications (DoD 5015.2-STD).

Hummingbird Communications announced it will embed Metastorm Inc.'s e-work collaborative workflow software within its document management solutions.

Informative Graphics announced support for SolidWorks 99, the newest release of SolidWorks Corporation's 3D mechanical design software.

Intergraph Corporation announced that it has signed an agreement with Tektonisk AS, Norway, in which both companies will offer their combined solutions for life cycle information management to the global oil, gas and process industries.

SDRC and Hewlett-Packard Company announced plans to open a Metaphase Solution Center in Japan.

* Other *
Viewlogic Systems, Inc. announced 'The Virtual Onsite Support Center'. The three-part program includes a Web-based interactive classroom; interactive visual diagnostic support; and interactive issue management, for instant online tracking of customer issues.

SDRC announced the opening of a Ford Program Office to support the deployment of Ford C3P in Australia.

The International Product Data Management User Group (IPDMUG) announced the following changes in leadership positions:

**************************
Past Steering Committee:
Chairperson Dave Gower
Loyd Harrison (staying on)
Peter Barbee (staying on)
Jack Lippy
Bill Canal
Eldad Cohen
**************************
New Steering Committee:
Loyd Harrison (Raytheon)
Peter Barbee (Fluke)
Bob Lynch (John Deere)
Brian Gregg (Foxboro Company)
Robin Johnson (Aerojet Corporation)
**************************
Past Treasurer - Eldad Cohen
New Treasurer - Peter Barbee
**************************
Past Secretary/Membership - Bill Canal
New Secretary - Brian Gregg (Foxboro Company)
**************************
New positions:
Publishing Director - John Ferman (Keithley Instruments)
Conference Director - Bob Lynch (John Deere)
**************************
Current officer positions remaining as is:
E-Mail List keeper - Carter Low
Assistant Treasurer - Bill Canal
**************************

We can only include a small part of the EDM/PDM news and views in 2PDM. To make sure you don't miss important information, subscribe to the monthly 16-page Engineering Data Management Newsletter. Regular features provide a guide to successful implementation, management and use of EDM/PDM and describe the experience of beginner and advanced users. Each month the Market News section keeps you up-to-date with detailed coverage of all that's happening with this fast-moving technology. The annual subscription fee for 12 monthly issues is : US$ 345 in North America, South America, Africa, Asia (excluding Japan) and Australasia ; 39500 Yen in Japan ; 195 Pounds Sterling in the UK ; 465 Swiss Francs in Continental Europe.


Page 4
Brief lines


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Copyright 1999 by John Stark. All rights reserved.

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